1 The family

What the family actually receives

Other platforms answer one question well: how do you collect money. A family in a hard season needs more than a checkout page, and needs to keep what their community sent.

SupportNow
Other platforms
Platform fee
SupportNow
Zero, always. We never take a cut of what your community gives.
Other platforms
Zero on the big fundraising sites, but Meal Train® adds 5% and Help Hope Live adds 3% on top of processing.2
What comes out of each gift
SupportNow
Nothing, when supporters round up. Your family receives the donor's full intended gift.1
Other platforms
Processing comes out of every donation, on every platform, whether or not a donor tips.
What you can ask for
SupportNow
Money, meals, errands and childcare, and updates, all on one page and one link.
Other platforms
One lane each. Money, or meals, or updates. Families end up running two or three pages at once.
Shape of the ask
SupportNow
A public goal and progress bar are optional, and nothing expires. Support runs as long as the season does.
Other platforms
Campaign shaped. GoFundMe requires a public goal and progress bar on every campaign.3
Who holds the money
SupportNow
Funds transfer to your family. You decide what they are for.
Other platforms
Help Hope Live holds donations in a restricted fund and pays approved medical expenses on your behalf.4
Who answers when you need help
SupportNow
Call, text, chat, or email and a real person answers, from setup through payout.
Other platforms
A help center and a ticket queue.

What each platform costs a family

Platform fee plus processing, on the platforms that move money to families.

Platform
Platform fee
Processing fee
Cost to family
Platform fee0%
Processing fee2.7%
Cost to family0%1
Platform fee0%
Processing fee2.9% + $0.30
Cost to family2.9% + $0.30
Platform fee0%
Processing fee2.9% + $0.30
Cost to family2.9% + $0.30
Platform fee0%
Processing fee2.7% + $0.30
Cost to family2.7% + $0.30
Platform fee5%
Processing fee2.9% + $0.30
Cost to family7.9% + $0.30
Platform fee3%
Processing fee2.65%
Cost to family5.65%4

Give InKind and CaringBridge do not process donations for families, so they are not priced here. Both appear in the ways to help below.

2 The supporter

What the person giving is asked for

The other side of the gift rarely shows up in a pricing comparison, and it is where most of the money on other platforms is actually made.

SupportNow
Other platforms
The ask at checkout
SupportNow
One optional RoundUp. It covers processing and keeps every tool on the page free, so the family receives 100% of the intended gift.1
Other platforms
A tip on top of the donation. GoFundMe suggests around 17.5% with a slider up to 30%, and 100% of tips go to GoFundMe.5
Saying no
SupportNow
Decline the RoundUp and the intended gift still goes through, with the lowest processing cost in the industry coming out.1
Other platforms
Tips are adjustable down to zero, but processing still comes out of the family's side either way.
Ways to show up
SupportNow
Send money, send a meal or a gift card, take a to-do like childcare or a ride, or follow along.
Other platforms
Money is usually the only option. If you cannot give cash, there is nothing else to do.
Knowing that it helped
SupportNow
You claim a specific need the family listed, and updates come from the family.
Other platforms
A receipt and a progress bar.
After you give
SupportNow
We never market to a family's supporters. Your details are not used to raise money for us.
Other platforms
CaringBridge says most of its own donations come from tributes on families' pages, and GoFundMe promotes other causes to past donors.6,7
Making an account
SupportNow
None needed to give, send a meal, or take a to-do.
Other platforms
Varies. CaringBridge pages default to sign in to view.6

Ways a supporter can help

Not everyone has money to give. Almost everyone has something.

Platform
Give money
Send meals
Lend a hand
Share updates
Give money
Send meals
Lend a hand
Share updates
Give money
Send meals
Lend a hand
Share updates
Give money
Send meals
Lend a hand
Share updates
Give money
Send meals
Lend a hand
Share updates
Give money
Send meals
Lend a hand
Share updates
Give money
Send meals
Lend a hand
Share updates
Give money
Send meals
Lend a hand
Share updates
Give money
Send meals
Lend a hand
Share updates
3 Together

What the two differences add up to

One community, one hard season, $10,000 in gifts of about $100 each. Here is where that money and that goodwill actually land.

A typical fundraising platform
The family receives $9,680

$320 of the intended gifts goes to processing before any of it lands.10

Supporters also send the platform Up to $1,750

At GoFundMe's suggested 17.5% tip, on top of the $10,000 they already gave.5

Meals, errands, and updates Somewhere else

A second page, a group text, a spreadsheet, or nobody organizing it at all.

The family receives less than was intended, and the only way to help was cash.
SupportNow
The family receives $10,000

When supporters round up, the full intended gift lands.1

Supporters also send the platform The RoundUp, if they choose it

One ask, not two. It covers processing so the family receives the full intended gift, and it is what keeps meals, to-dos, and updates free.1

Meals, errands, and updates The same page

Included free, organized around the family's own list of what they need.

The family receives every intended gift in full, plus everything money cannot buy.

The fee is the smallest of the three differences. A family that keeps every donor's intended gift, with a community that could give more than cash, ends up somewhere very different from a family that nets 96.8% of a number on a progress bar.

In depth

One platform at a time

See exactly how SupportNow stacks up against each one, fees and features side by side.

  • 1. When supporters round up, the beneficiary receives 100% of the intended gift. This is unique to SupportNow. The RoundUp is optional and covers processing costs so the rest of the platform stays free. If supporters do not round up, we are proud to offer the industry's lowest 2.7% credit card processing cost, and SupportNow never adds platform fees.
  • 2. Meal Train® charges a 5% platform fee on donations. Help Hope Live charges a 3% administrative fee on online donations, and 10% on foundation and corporate gifts.
  • 3. GoFundMe requires a fundraising goal and displays a progress bar on every campaign.
  • 4. Donations to Help Hope Live are held by the nonprofit in a restricted fund and disbursed toward verified medical expenses rather than paid to the family.
  • 5. GoFundMe tip suggestions vary by donation amount and are adjustable, including to zero.
  • 6. CaringBridge states that most of its donations come from tributes on families' pages, and its pages default to a semi-private setting that asks visitors to sign in.
  • 7. Based on GoFundMe donor-facing promotions of additional causes, donor advised funds, and nonprofit giving.
  • 8. Give InKind links out to platforms like GoFundMe, PayPal, and Venmo for cash gifts and does not process donations itself.
  • 9. CaringBridge Requests allow one helper per request, and family fundraising happens through a GoFundMe partner tile.
  • 10. Based on 100 donations of $100 at GoFundMe's 2.9% + $0.30 transaction fee.
  • Competitor pricing and features are drawn from each platform's published pricing, terms, and help documentation, as of July 2026.

Meal Train® is a registered trademark of Meal Train LLC. GoFundMe, Spotfund, GiveSendGo, Give InKind, CaringBridge, and Help Hope Live are trademarks of their respective owners. SupportNow is not affiliated with, sponsored by, or endorsed by any of them.

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