What we do
SupportNow Family Advocacy is a matching service. We connect families raising children with disabilities to advocates who can help with things like special education, insurance, diagnosis, and transition planning. We help make the introduction — we are not a party to the relationship you build with an advocate.
Not professional advice
Advocates in our network bring a range of backgrounds and experience, and many draw on lived experience as parents and caregivers. Unless an advocate tells you otherwise, their guidance is not legal, medical, or financial advice, and using this service does not create an attorney-client, clinical, or other professional relationship. For advice specific to your situation, consult a qualified professional.
Who can use it
You must be 18 or older and located in the United States to submit an intake form. Forms are meant to be completed by parents, caregivers, and adult advocates.
Your responsibilities
- Share information that is accurate and truly yours to share.
- Treat the families and advocates we connect you with respectfully.
- Use the service only for its intended purpose — finding or offering family advocacy support.
Matches and outcomes
We work to make good matches, but we can't guarantee a match, a specific advocate, or any particular result. Any services, terms, and payments are arranged directly between a family and an advocate. Getting matched through SupportNow is always free.
Changes to these terms
As the service grows we may update these terms. When we do, we'll revise the date below.
Contact
Questions about these terms? Email [email protected].
Last updated: July 1, 2026